Patient Service Representative
Company: Green Bay Oncology
Posted on: November 12, 2021
The Patient Service Rep, while using an electronic medical
record system, coordinates and facilitates the smooth, efficient
and continuous flow of patients through the medical office setting.
Collaborates with members of the clinical care team to improve
access, reduce backlog and minimize delays along the value stream
of the patient encounter. Works closely with patients and their
families; many times serving as the patients' first point of
contact, while demonstrating outstanding focus on the patient as
the primary customer. Is skilled in multiple functions within the
reception department, enabling cross coverage where required. Can
anticipate bottle-necks in patient flow and adjusts processes as
necessary. Listens with empathy and respect and is a skilled
problem-solver. Works closely with leadership and the clinical
team, to improve processes and enhance the patients'
Keywords: Green Bay Oncology, Sheboygan , Patient Service Representative, Sales , Sheboygan, Wisconsin
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