SheboyganRecruiter Since 2001
the smart solution for Sheboygan jobs

Patient Service Representative- Physical Therapy Sheboygan

Company: Prevea Health
Location: Sheboygan
Posted on: August 30, 2020

Job Description:

Title Patient Service Representative- Physical Therapy Sheboygan Description This positon will work 33 hrs per week Job Description and Essential Functions Job Title/Position: Patient Services Representative Job Classification: Administrative/Professional Support Date of Analysis: 5/29/13 Date of Revision/Review: 06/10/2020 __________________________________________________________________________________________ THE MISSION STATEMENT To take care of people with passion, pride, and respect. OVERALL EXPECTATIONS STATEMENT Providing exceptional care for our patients as well as recognizing the value of your co-workers is the expectation of all members of the Prevea Health organization. All members are expected to focus on the patient`s needs; relate to all in a friendly, accepting manner; communicate in a positive and professional way to patients and co-workers; use time effectively and efficiently; and demonstrate an overall high level of performance. Brief Description of Job Responsibilities: Greets, instructs, directs and schedules patients and visitors in an engaging and positive manner. Serves as a liaison between patient and medical staff. Makes a positive first impression on any person utilizing Prevea Health services, whether on the phone or in person. Major Responsibilities:

  • Coordinate communication between patients, family members, medical staff, providers and administrative staff.
  • Direct patient inquiries or complaints to appropriate parties.
  • Assist patient or caller in directing concerns, and receive and route messages to appropriate staff.
  • Obtain and confirm accurate demographic and insurance/coverage information.
  • Schedule and confirm patient appointments.
  • Assist patient or caller with financial questions regarding policies, insurances or other financial needs; receive and route messages to appropriate staff.
  • Attend meetings as required and follow the policies and procedures of the organization. Specialized Requirements:
  • Handle cash in accordance with Prevea policies and procedures.
  • Appropriately collect required payments, including co-payments, outstanding balances, and payments due prior to services being rendered in accordance with Prevea policies and procedures.
  • Provide error-free and accurate daily batch and/or deposits to appropriate staff for processing.
  • Complete all work tasks in accordance with privacy, compliance and HIPAA laws.
  • Perform patient screening duties as determined is necessary for a specific department and/or site. Performance Requirements:
  • Ability to adapt to frequently changing protocols and processes in a fast-paced environment.
  • Knowledge of principles and processes for providing exceptional customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Communicate effectively with employees throughout the organization in a proactive and positive manner, as well as possess the ability to motivate in order to accomplish the goals of the department and the clinic.
  • Promotes teamwork and provides a supportive environment for staff in the assigned departments and throughout the organization.
  • Ability to multi-task in an efficient and effective manner.
  • Ability to think critically using provided information in the decision-making process.
  • Engages in active listening by giving full attention to what others are saying, taking time to understand the points being made, and asking questions as appropriate.
  • Must be empathetic and responsive to patient`s needs, continually looking for ways to assist patients.
  • Knowledgeable of the computer systems with an emphasis on learning and training on the EPIC system
  • Ability to work independently.
  • Knowledge of grammar, spelling, and punctuation to accurately type patient information and take appropriate messages.
  • Ability to speak clearly, concisely and professionally.
  • Must be willing to work at all locations, various shifts and extended hours as needed. Education/Experience/Certifications:
  • Experience in customer service, insurance and/or healthcare setting preferred
  • Proficient interpersonal, telephone and computer skills Non-Essential Duties: Other duties as assigned Typical Working Conditions: Work is performed in an office environment. Involves continual contact with staff and the public. Possible exposure to communicable diseases.
  • Long sedentary hours
  • Computer time stressful on eyes Typical Physical Demands: Requires sitting for long periods of time. Working in an office environment. Some bending and stretching is required. Vision must be correctable to 20/30 and hearing must be in the normal range. Working with occasional stress and the ability to adapt to continuous change is required. Use of telephone and computers are required. Manual dexterity required for use of phone, calculator, and computer keyboard. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify Essential Functions/Physical Demands Job Title/Position: PSR Job Classification: Administrative/Professional Support

Keywords: Prevea Health, Sheboygan , Patient Service Representative- Physical Therapy Sheboygan, Sales , Sheboygan, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Training Specialist - Group Insurance Sales
Description: Primary Purpose: br br The Learning Development Specialist is responsible for facilitating training classes for Operations personnel both new hire training and continuing education for existing (more...)
Company: National General Insurance
Location: Milwaukee
Posted on: 09/26/2020

Sales Representative
Description: Primary Purpose: br br Responsible for generating a predetermined sales volume through a network of licensed agents. br br Essential Duties and Responsibilities: br br Following is a summary (more...)
Company: National General Insurance
Location: Milwaukee
Posted on: 09/26/2020

Credentialed Tax Professional - CPA, Enrolled Agent or Attorney - Remote
Description: OverviewIf you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Green Bay
Posted on: 09/26/2020


Time To Re Build with Executive Business Coach at Dr. Paul Now Hiring
Description: Executive Business Coach - Dr. PaulAre you ready to be our next Executive Business CoachWe specialize in training self-starting entrepreneurs in lead generation conversion upsell, down sell and cross (more...)
Company: Dr. Paul
Location: Milwaukee
Posted on: 09/26/2020

Automotive Sales Associate
Description: For over five decades, the Russ Darrow Groups purpose has been delivering an uncompromised customer experience. Our passion for our products, loyalty to our customers and dedication to our communities (more...)
Company: Russ Darrow Nissan of Milwaukee
Location: Milwaukee
Posted on: 09/26/2020

Platinum Insurance - Sales Representative (Hiring Now)
Description: Sales Representative - Rural Markets If you're exploring sales careers, you already know sales is the way to get ahead. You can sell just about anywhere, but the key is knowing how to spot the right (more...)
Company: Platinum Supplemental Insurance
Location: Madison
Posted on: 09/26/2020

Sales - Training Offered
Description: Sales Representative - Rural Markets If you're exploring sales careers, you already know sales is the way to get ahead. You can sell just about anywhere, but the key is knowing how to spot the right (more...)
Company: Platinum Supplemental Insurance
Location: Milwaukee
Posted on: 09/26/2020

Sales Representative - A&H
Description: Thinking about your next step in elevating your sales career Do you want to work in a fast-paced, dynamic sales environment with real opportunity for career growth and advancement Do you thrive in a (more...)
Company: National General Insurance
Location: Milwaukee
Posted on: 09/26/2020

Holiday Sales Associate (All positions)
Description: DescriptionLooking to join a winning team this holiday season Our Teammates create a lasting impact on their communities through sport and we want you to be a part of making a difference this holiday (more...)
Company: Dick's Sporting Goods
Location: Green Bay
Posted on: 09/26/2020

Signing Agent Training & Certification
Description: Certified Mobile Notary Services' headquarters are located in Yukon, Oklahoma and we are always at your service 24-hours a day. We have mobile notaries available ready to service our customers across (more...)
Company: Certified Mobile Notary Service
Location: Racine
Posted on: 09/26/2020

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Sheboygan RSS job feeds