Senior Team Lead
Company: Fleet Farm
Location: Oshkosh
Posted on: June 15, 2026
Job Description:
The Senior Team Lead is responsible for providing an exceptional
customer experience through trip assurance, visual merchandising,
and excellent product knowledge. They will assist in areas
throughout the store, as needed. They will participate in opening
and closing the store. This will build their competencies in
leadership while they train to move into a management role.
- The Senior Team Lead will review Key Areas of Store Operations:
Team Members, Customer Experience, Sales Growth, Customer
Readiness, Store POG execution and integrity.
- Will act as Manager On Duty and oversee all areas of the store
in the absence of other Managers.
- Responsible to ensure that the Fleet Farm Reward Program is
understood and executed by all employees.
- Responsible for A Game customer service and experience
- Provide guidance and oversight for Customer related issues,
seeking win-win outcomes and supporting a resolution for a
frictionless experience.
- Responsible to conduct themselves in a manner that best
reflects the values of Fleet Farm and create a positive attitude
among store associates.
- Train, develop, and supervise Team Members through out the
store.
- Ensure customer readiness standards are being executed at a
high level
- Responsible to ensure proper facing of products and general
recovery of Zone
- Responsible for maintaining the Fleet Farm standards for
in-stock levels and trip assurance
- Coordinate with Management on Zone maintenance and special
project
- Provide input to Sales Manager for performance review
- Ensure we present a clean and inviting store to our customers
and Team Member
- Responsible for assigning, prioritizing and executing daily
tasks for team member
- Ensure safe work standards are followed through out the
store.
- In conjunction with the Loss Prevention Lead, support all
efforts to reduce shrink activity through education, awareness and
compliance.
Education/Experience:
- High School Diploma or GED required
- 2+ years of retail management or supervisory experience
preferred
- Proven ability to lead, coach and build teammate relationships
in an environment of fast change
- Must be able to direct and motivate a diverse teammate
population that includes full- time and part-time team members
- Demonstrated ability to act decisively in implementing
solutions
- Strong organizational skills for planning work and continuously
monitoring progress towards goals.
- Demonstrated ability to multi-task; ability to respond flexibly
in a quickly changing environment
- Strong communication skills (both oral and written) for
effective management of teams.
- Be comfortable speaking and conducting training
Fleet Farm is an Equal Employment Opportunity Employer and
gives all applicants for employment equal consideration regardless
of race, color, sex, gender, ethnicity, religious creed or belief,
national origin, ancestry, age, physical or mental disability,
sexual orientation, genetic information, citizenship status,
military or veteran status, pregnancy, or any other status
protected by federal, state or local law. Upon request and
consistent with applicable laws, Fleet Farm will provide reasonable
accommodations to individuals with disabilities who need an
accommodation to fully participate in the application
process.
Keywords: Fleet Farm, Sheboygan , Senior Team Lead, Retail - All , Oshkosh, Wisconsin
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