Security / Safety Officer Lead 1st / 2nd Sheboygan
Company: Advocate Health Care
Location: Sheboygan
Posted on: January 22, 2023
Job Description:
Major Responsibilities:
- Provides security services with professionalism, fairness, and
compassion in even challenging circumstances and in accordance with
policies, procedures, and training. Inspires confidence in
patients, visitors, and team members by presenting a professional,
approachable, and service-oriented appearance and demeanor. Is
alert, observant, and ethical. Complies with and enforces all
safety and security rules and regulations. Maintains Department
uniform and equipment in good repair.
- Provides front line shift leadership for Public Safety Officer
1 & 2 routine and emergency responsibilities. Prioritizes and
assigns tasks to accommodate shifting demands and resource
pressures. Confirms shift work documentation in the electronic
record. Reviews and approves all shift incident reports. Conduct
shift briefings to ensure accurate communication and handoff.
- Provides a secure and safe work environment by monitoring
officer compliance with policies, procedures, and processes.
Schedules public safety staff, ensures daily work and assignments
are appropriately covered, ensures PTO is equitably offered and
scheduled, and reviews timecards for accuracy.
- Makes decisions regarding the dispositions of
apprehension/arrest cases. Refers the most complex issues to
leadership.
- Rounds on internal customers and attends their meetings to
monitor customer satisfaction and service delivery.
- Coordinates emergency response planning and practice with other
Departments and Units. Ensures that after action reviews
accomplished and documented.
- Performs initial performance coaching and acts as a resource to
correct or improve individual performance. Participates in annual
performance evaluations. Recommends/submits recognition of officer
performance to leadership.
- Serves as the primary internal trainer for the Department.
Assigns preceptors for probationary officers and monitors their
orientation, onboarding, and assessment, compiles feedback,
maintains training records, trains competencies for all officers.
Prepares lesson plans for officers that do not meet training
expectations. Serves as a field instructor when assigned, maintains
instructor level certifications, and provides training in
accordance with standards.
- Maintains current Department training standards in radio
communications, verbal de-escalation, stabilization, CPR,
application of clinical restraints, conducted energy weapon
(Taser), etc.
Licensure, Registration, and/or Certification Required:
A valid driver's license issued by the Division of Motor Vehicle
and
or
Concealed Carry Weapon (CCW) license issued by the Department of
Justice (DOJ). this can be obtained after hire and is needed to
carry a taser at work
Education Required:
- High School Graduate.
Experience Required:
- Typically requires 5 years of experience in security or public
safety role that includes experiences in responding to emergent
situations and identifying and resolving issues that pose a
potential risk to patients, visitors, staff and/or property.
Knowledge, Skills & Abilities Required:
- Security Officer Healthcare Certification (CHSO) issued by the
International Association for Healthcare Security & Safety (IAHSS)
must be obtained on a one-time basis within two years of
appointment to this role. Recertification is not required.
- Demonstrated ability to exercise mature judgment and sound
reasoning while maintaining a courteous and tactful demeanor and
quickly assess dangerous situations and taking appropriate
action.
- Basic computer skills (Microsoft Word, Excel, navigating a web
page, and database entry).
- Ability to work a flexible scheduling including off-shifts,
weekends and holiday, as necessary.
Physical Requirements and Working Conditions:
- Must sit, stand, walk, and drive throughout the workday and
must lift up to 35 lbs. occasionally. Must be able to push/pull
with 35 lbs of force.
- Temperature in working environment (when outside) may vary
between - 10 to 90 degrees due to seasonal changes.
- May be exposed to mechanical, electrical, chemical, explosive,
and radiation hazards. Protective clothing must be worn as
necessary.
- Operates all equipment necessary to perform the job.
- Ability to defend self and/or others in case of physical
confrontations.
This job description indicates the general nature and level of work
expected of the incumbent. It is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities
required of the incumbent. Incumbent may be required to perform
other related duties.
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Advocate Aurora Health is committed to diversity and inclusion
every single day and in everything we do. Diversity lives in the
differences, great and small, that matter to us and make each of us
unique - from our age and the color of our skin, to our abilities
and the things we believe in. We know that empowering our
differences inspires creativity that leads to innovative solutions
- for our team members, consumers and communities. And because
health care is built upon relationships, it's important for the
people we serve to be able to trust us to meet their unique needs.
By cultivating an atmosphere of acceptance and compassion, we
create a welcoming environment where our patients can heal, our
team members can thrive and our business can grow. As a team
member, working in a diverse setting allows you the chance to grow
in ways that will broaden your perspective to deliver the best
possible patient care.
Keywords: Advocate Health Care, Sheboygan , Security / Safety Officer Lead 1st / 2nd Sheboygan, Other , Sheboygan, Wisconsin
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