RN-Clinic Phone Nurse Full time

Company: SSM Health
Location: Eden
Posted on: March 4, 2026

Job Description:

Join SSM Health as a full-time RN-Clinic Phone Nurse and contribute to our mission-driven team by providing exceptional telephonic care and support to our patients. As a cornerstone of a leading, faith-based, fully integrated healthcare provider serving the Midwest, you will play a pivotal role in understanding and addressing patient concerns over the phone, coordinating patient care, and ensuring seamless communication between patients and healthcare providers. Handle patient calls and provide clinical advice using established protocols Document all patient interactions in medical records Coordinate care with physicians, other nurses, and healthcare staff Educate patients about treatment plans and home care packages Follow-up with patients as necessary Adhere to patient confidentiality agreements and maintain all HIPAA standards Excellent communication and interpersonal skills Strong clinical judgment and decision-making skills Ability to multitask and prioritize Proficient in electronic medical record (EMR) software Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Valid RN license in the state of employment BLS/CPR certification

Keywords: SSM Health, Sheboygan , RN-Clinic Phone Nurse Full time, Healthcare , Eden, Wisconsin