General Manager

Company: Massage Envy Franchising, LLC
Location: Green Bay
Posted on: May 24, 2025

Job Description:

OverviewAre you passionate about leading teams, managing operations, coaching, and developing staff to achieve their professional goals? If you're seeking a career with a company that prioritizes people, look no further!At Massage Envy, we believe people are at the core of our success. We focus on building relationships and fostering mutual cooperation. We care deeply about our team members and clients, prioritizing their well-being. Our work is rooted in kindness, compassion, empathy, and generosity.We are continually seeking talented individuals who thrive in environments dedicated to making people feel their best.Responsibilities

• Uphold Massage Envy's Mission, Vision, and Values
• Develop a comprehensive understanding of Massage Envy services and products
• Build a culture of coaching, care, support, and equity across all locations by developing location managers
• Partner with the Operations Director to train new managers in soft skills, business acumen, and key metrics
• Ensure performance in your territory aligns with goals related to Net Active Member Gain, Service Hours, Guests, and Enhancements
• Monitor staffing levels, assist with hiring processes, and ensure proper staffing across departments
• Coach and develop staff to meet sales and service expectations
• Ensure all locations comply with licensure, training, and documentation regulations
• Participate in company and regional calls and meetings
• Conduct monthly location visits to drive results
• Address customer service issues and identify systemic improvements
• Promote and implement new products, services, and initiatives
• Manage payroll entry and inventory for your location
• Review reports to optimize profitability
• Host monthly performance coaching sessions with location managersQualifications
  • Strong analytical and communication skills
  • Understanding of Profit & Loss statements
  • Experience in multi-unit leadership roles (spa/sales management preferred)
  • Proficiency in Microsoft Word, Excel, PowerPoint
  • Excellent people skills and communication abilitiesBenefits
    • Competitive base salary plus commissions and bonuses
    • Medical, dental, and vision insurance
    • Paid time off
    • 401(k) retirement plan
    • 40% discount on products
    • Monthly free massage/skincare servicesLocation: 1241 Lombardi Access Rd Ste G, Green Bay, WI 54304Salary Range: $50,000 - $60,000 DOE + BonusIf you share our values of Optimism, Excellence, Consistency, Gratitude, and Empathy, we look forward to meeting you!We celebrate diversity and are committed to creating an inclusive environment for all applicants. Reasonable accommodations are available for individuals with disabilities.*Note: ME SPE Franchising, LLC is a franchisor; each franchisee operates independently and sets its own employment terms. Benefits and compensation may vary by location.
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Keywords: Massage Envy Franchising, LLC, Sheboygan , General Manager, Executive , Green Bay, Wisconsin